Sales and Marketing Courses

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Sales and Marketing Courses

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Want to build your library of sales skills e-learning courses quickly and inexpensively?  Dupont Learning has many sales and marketing courses that can be modified to fit your specific skill gaps.

[/et_pb_text][/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_image src=”https://www.dupontlearning.com/wp-content/uploads/2020/12/handling-a-difficult-customer.png” alt=”sales and marketing courses” title_text=”handling a difficult customer” align_tablet=”center” align_phone=”” align_last_edited=”on|desktop” _builder_version=”4.16″ max_width=”90%” module_alignment=”center” animation_style=”slide” animation_direction=”left” animation_duration=”500ms” animation_delay=”100ms” animation_intensity_slide=”10%” global_colors_info=”{}”][/et_pb_image][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”||9px|||” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_cta title=”Choose from the Sales and Marketing Courses below to create your Sales Skills library.” button_text=”Click Here” _builder_version=”4.16″ custom_padding=”||12px|||” global_colors_info=”{}”]

Sales and Marketing courses shown below can be hosted on your LMS or our eLearnDepot.com LMS at no extra charge.

[/et_pb_cta][/et_pb_column][/et_pb_row][et_pb_row column_structure=”1_3,1_3,1_3″ _builder_version=”4.16″ custom_padding=”||18px|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_toggle title=”Appreciative Inquiry” _builder_version=”4.16″ global_colors_info=”{}”]

Organizations can be thought of as a living being made up of the individuals working within it. Appreciative Inquiry has the ability to change the whole organization by changing the people. Through positive questioning employees will be directed to move in a positive direction. Recognizing the strengths and values of what works, as opposed to what’s wrong will transform the individuals and in turn transform the organization. Appreciative Inquiry is a shift from looking at problems and deficiencies and instead focusing on strengths and successes. It is a tool for change, and it will strengthen relationships throughout your business. Through best practices and positive stories your participants will transform your organization.

[/et_pb_toggle][et_pb_toggle title=”Assertiveness And Self-Confidence” _builder_version=”4.16″ global_colors_info=”{}”]

The Assertiveness And Self-Confidence workshop will give participants an understanding of what assertiveness and self-confidence each mean (in general and to them personally) and how to develop those feelings in their day-to-day lives. These skills will encompass many aspects of your participant”s lives and have a positive effect on all of them.

[/et_pb_toggle][et_pb_toggle title=”Attention Management” _builder_version=”4.16″ global_colors_info=”{}”]

Attention Management is a useful skill that allows managers to connect with their employees on an emotional level and motivate them to focus on their work. Our workshop will help your participants reach their personal and in turn company goals. They will gain valuable insight and strategies into what it takes to be more attentive and vigilant.

[/et_pb_toggle][et_pb_toggle title=”Being a Likable Boss” _builder_version=”4.16″ global_colors_info=”{}”]

Our Being a Likeable Boss workshop will show that honesty and trust will be your participant”s biggest tools in fostering a better relationship with their employees. Trusting your team by avoiding micromanagement, using delegation, and accepting feedback will put your participants on the right path to be a more likeable boss.

[/et_pb_toggle][et_pb_toggle title=”Body Language Basics” _builder_version=”4.16″ global_colors_info=”{}”]

Body Language Basics will provide you with a great set of skills to understand that what is not said is just as important than what is said. It will also give you the ability to see and understand how your own Body Language is being seen. You will be able to adjust and improve the way you communicate through non-verbal communications.

[/et_pb_toggle][et_pb_toggle title=”Budget and Financial Reports” _builder_version=”4.16″ global_colors_info=”{}”]

The Budgets And Financial Reports workshop will give you a solid foundation in finance. We”ll cover topics like commonly used terms, financial statements, budgets, forecasting, purchasing decisions, and financial legislation.

[/et_pb_toggle][et_pb_toggle title=”Business Acumen” _builder_version=”4.16″ global_colors_info=”{}”]

Business Acumen will give your participants an advantage everyone wishes they had. The workshop will help your participants recognize learning events, manage risk better, and increase their critical thinking. Business Acumen has the ability to influence your whole organization, and provide that additional edge that will lead to success.

[/et_pb_toggle][et_pb_toggle title=”Business Ethics” _builder_version=”4.16″ global_colors_info=”{}”]

A company’s ethics will have an influence on all levels of business. It will influence all who interact with the company including customers, employees, suppliers, competitors, etc. All of these groups will have an effect on the way a company”s ethics are developed. It is a two-way street; the influence goes both ways, which makes understanding ethics a very important part of doing business today. Ethics is very important, as news can now spread faster and farther than ever before.

[/et_pb_toggle][et_pb_toggle title=”Business Etiquette” _builder_version=”4.16″ global_colors_info=”{}”]

Let”s face it: we”ve all had those embarrassing etiquette gaffes. Our Business Etiquette workshop will help your participants look and sound their best no matter what the situation.

[/et_pb_toggle][et_pb_toggle title=”Business Writing” _builder_version=”4.16″ global_colors_info=”{}”]

The Business Writing workshop will give your participants a refresher on basic writing concepts (such as spelling, grammar, and punctuation), and an overview of the most common business documents. These basic skills will provide your participants with that extra benefit in the business world that a lot of people are losing.

[/et_pb_toggle][et_pb_toggle title=”Call Center Training” _builder_version=”4.16″ global_colors_info=”{}”]

Call Center Training will lower costs as it can reduce turnover. Participants will learn the skills to improve productivity and performance. This will produce a positive environment throughout your company and help influence the organization as a whole. Evaluating metrics and coaching are also used to make sure the participants are reaching their potential, and to keep their skill-set at a high level.

[/et_pb_toggle][et_pb_toggle title=”Coaching and Mentoring” _builder_version=”4.16″ global_colors_info=”{}”]

The Coaching And Mentoring focuses on how to better coach your employees to higher performance. Coaching is a process of relationship building and setting goals. How well you coach is related directly to how well you are able to foster a great working relationship with your employees through understanding them and strategic goal setting.

[/et_pb_toggle][et_pb_toggle title=”Coaching Salespeople” _builder_version=”4.16″ global_colors_info=”{}”]

Coaching is not just for athletes. More and more organizations are choosing to include coaching as part of their instruction. Coaching salespeople, when done correctly, will not only increase sales, it will have a positive impact on the community and culture of a company. The benefits of coaching salespeople are numerous and worth exploring. With our Coaching Salespeople workshop, your participants will discover the specifics of how to develop coaching skills. They will learn to understand the roles and responsibilities of coaching as well as the challenges that coaches face in regards to working with salespeople.

[/et_pb_toggle][et_pb_toggle title=”Collaborative Business Writing” _builder_version=”4.16″ global_colors_info=”{}”]

The Collaborative Business Writing workshop will give your participants the knowledge and skills to collaborate with others and create that important document. Your participants will touch on the types of collaboration, and ways to improve them through certain tools and processes. These basic skills will provide your participants with that extra benefit in the business world that a lot of people are losing.

[/et_pb_toggle][et_pb_toggle title=”Communication Strategies” _builder_version=”4.16″ global_colors_info=”{}”]

The Communication Strategies workshop will help participants understand the different methods of communication and how to make the most of each of them. These strategies will provide a great benefit for any organization and its employees. They will trickle down throughout the organization and positively impact everyone involved.

[/et_pb_toggle][et_pb_sidebar _builder_version=”4.16″ global_colors_info=”{}”][/et_pb_sidebar][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_toggle title=”Contact Center Training” _builder_version=”4.16″ global_colors_info=”{}”][/et_pb_toggle][et_pb_toggle title=”Contract Management” _builder_version=”4.16″ global_colors_info=”{}”]

With our course your participants will learn the insides and outs of Contract Management. Contracts are made with vendors, employees, customers, partnerships, and these agreements must be managed carefully. In order to effectively implement Contract Management it is necessary to understand all the small details, and that is what you get with this workshop.

[/et_pb_toggle][et_pb_toggle title=”Creating a Great Webinar” _builder_version=”4.16″ global_colors_info=”{}”]

Creating a Great Webinar is all about providing a great interaction between the presenter and the audience. Your participants will develop the skills needed to promote, host, or facilitate a great Webinar for your company. Sharing your passion and knowledge with a Webinar is the best way to reach many with the power of one.

[/et_pb_toggle][et_pb_toggle title=”Customer Service” _builder_version=”4.16″ global_colors_info=”{}”]

The Customer Service workshop will look at all types of customers and how we can serve them better and improve ourselves in the process. Your participants will be provided a strong skillset including in-person and over the phone techniques, dealing with difficult customers, and generating return business.

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[/et_pb_toggle][et_pb_toggle title=”Customer Support” _builder_version=”4.16″ global_colors_info=”{}”][/et_pb_toggle][et_pb_toggle title=”Developing a Lunch and Learn” _builder_version=”4.16″ global_colors_info=”{}”]

Our Lunch and Learn workshop will give your organization a quick and useful tool to add to its training department. Your participants can also to use it as a follow-up or refresher to previous training sessions. It doesn’t have to be just about a learning event, it can also involve collaboration, networking, or sharing best practices between employees.

[/et_pb_toggle][et_pb_toggle title=”Entrepreneurship” _builder_version=”4.16″ global_colors_info=”{}”]

Let our Entrepreneurship workshop help you achieve your dreams. Being an entrepreneur can be full of risks. These risks are minimized through drafting a business plan, knowing your competition, and successful marketing. All these and more can be found in our Entrepreneurship workshop.

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[/et_pb_toggle][et_pb_toggle title=”Event Planning” _builder_version=”4.16″ global_colors_info=”{}”]

With our Event Planning workshop your participants will explore ways to work with vendors, security, technicians, and wait staff. They will touch on different event types such as awards ceremonies, charity events, and business conferences. By utilizing the correct skill set your participants will be provided the details to pull off a successful event.

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[/et_pb_toggle][et_pb_toggle title=”Facilitation Skills” _builder_version=”4.16″ global_colors_info=”{}”]

The Facilitation Skills workshop can help any organization make better decisions. This workshop will give participants an understanding of what facilitation is all about, as well as some tools that they can use to facilitate small meetings. A strong understating of how a facilitator can command a room and dictate the pace of a meeting will have your participants on the road to becoming great facilitators themselves.

[/et_pb_toggle][et_pb_toggle title=”Goal Setting and Getting Things Done” _builder_version=”4.16″ global_colors_info=”{}”]

Our Goal Setting and Getting Things Done workshop will cover strategies to help your participants deal with distractions and overcome procrastination. These skills will translate into increased satisfaction in their professional and personal lives. Your participants will learn the Goal Setting characteristics of successful people and in turn will become happier and more productive individuals.

[/et_pb_toggle][et_pb_toggle title=”Handling a Difficult Customer” _builder_version=”4.16″ global_colors_info=”{}”]

Wouldn’t the world be a great place if every customer was a pleasure to deal with? We all know that is a fantasy land. So what is the best way to handle a difficult customer? Through our workshop your participants will learn stress management skills, how to build rapport, and recognizing certain body language. By utilizing our Handling a Difficult Customer workshop your participants will see an increase in customer service, productivity, and a decrease in unhappy customers. Your participants will be provided a strong skill set including in-person and over the phone techniques, addressing complaints, and generating return business.

[/et_pb_toggle][et_pb_toggle title=”In Person Sales” _builder_version=”4.16″ global_colors_info=”{}”][/et_pb_toggle][et_pb_toggle title=”Internet Marketing Fundamentals” _builder_version=”4.16″ global_colors_info=”{}”]

Internet Marketing Fundamentals will provide your participants with a great set of skills to market your business online. Content is the king of Internet marketing, and your participants will need to know how to utilize your great content. If you want your business to grow then your participants need to understand Internet Marketing Fundamentals.

[/et_pb_toggle][et_pb_toggle title=”Interpersonal Skills” _builder_version=”4.16″ global_colors_info=”{}”]

The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

[/et_pb_toggle][et_pb_toggle title=”Media and Public Relations” _builder_version=”4.16″ global_colors_info=”{}”]

Media and Public Relations is the most successful method of communicating your value to those around you. Furthermore, good networking skills enable you to tap into those relationships you already have and increase the scope of your network. The larger the scope the more people knows you and offers you opportunities.

[/et_pb_toggle][/et_pb_column][et_pb_column type=”1_3″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_toggle title=”Networking Outside the Company” _builder_version=”4.16″ global_colors_info=”{}”]

With our Networking (Outside the Company) workshop, your participants will begin to see how important it is to develop a core set of networking skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their networking strategy.

[/et_pb_toggle][et_pb_toggle title=”Organization Skills” _builder_version=”4.16″ global_colors_info=”{}”]

Through Organizational Skills your participants will encounter improved productivity, better management, and an overall increase in professional growth. Every day people waste numerous amounts of time looking for items. So stop looking for those important items, and start knowing where they are by getting organized.

[/et_pb_toggle][et_pb_toggle title=”Marketing Basics” _builder_version=”4.16″ global_colors_info=”{}”]

Marketing Basics will provide the basic knowledge to your participants, and give them the ability to build and grow your business. Marketing has changed a lot recently and having a new perspective will give your participants the needed information to assist them in their marketing decisions. No matter what your product or service is, your business will benefit with a better understanding of marketing.

[/et_pb_toggle][et_pb_toggle title=”Overcoming Sales Objections” _builder_version=”4.16″ global_colors_info=”{}”]

Overcoming Sales Objections is an essential part of the sales process, as it will open up a whole new set of opportunities. It will produce new sales and provide an ongoing relationship with new clients. Objections will always occur no matter the item being sold or presented.

[/et_pb_toggle][et_pb_toggle title=”Presentation Skills” _builder_version=”4.16″ global_colors_info=”{}”]

The Presentation Skills workshop will give participants some presentation skills that will make speaking in public less terrifying and more enjoyable. This workshop includes topics that participants can look forward to including: creating a compelling program, using various types of visual aids, and engaging the audience.

[/et_pb_toggle][et_pb_toggle title=”Proposal Writing” _builder_version=”4.16″ global_colors_info=”{}”]

The Proposal Writing workshop will take participants through each step of the proposal writing process, from understanding why they are writing a proposal; to gathering information; to writing and proofreading; through to creating the final, professional product.

[/et_pb_toggle][et_pb_toggle title=”Prospecting and Lead Generation” _builder_version=”4.16″ global_colors_info=”{}”]

With our Prospecting and Lead Generation workshop, your participants will begin to see how important it is to develop a core set of sales skills. By managing and looking at the way people interact and seeing things in a new light, your participants will improve on almost every aspect of their sales strategy.

[/et_pb_toggle][et_pb_toggle title=”Public Speaking” _builder_version=”4.16″ global_colors_info=”{}”]

However, mastering this fear and getting comfortable speaking in public can be a great ego booster, not to mention a huge benefit to your career. The Public Speaking workshop will give participants some basic public speaking skills, including in-depth information on developing an engaging program and delivering their presentation with power.

[/et_pb_toggle][et_pb_toggle title=”Sales Fundamentals” _builder_version=”4.16″ global_colors_info=”{}”]

The Sales Fundamentals workshop will give participants a basic sales process, plus some basic sales tools, that they can use to seal the deal, no matter what the size of the sale. Your participants will become more confident, handle objections, and learning how to be a great closer.

[/et_pb_toggle][et_pb_toggle title=”Self-Leadership” _builder_version=”4.16″ global_colors_info=”{}”][/et_pb_toggle][et_pb_toggle title=”Social Media Marketing” _builder_version=”4.16″ global_colors_info=”{}”]

Social media is a staple of modern life. It is so enmeshed in the way we communicate that companies have little choice but to engage social media as part of their marketing strategy. Before implementing any social media strategies, you should take the time to understand the benefits as well as the risks.

With our Social Media Marketing workshop, your participants will discover the specifics of how to effectively use social media marketing. By utilizing different social media platforms to reach current and potential customers, your marketing will only see success.

[/et_pb_toggle][et_pb_toggle title=”Taking Initiative” _builder_version=”4.16″ global_colors_info=”{}”]

Taking The Initiative is a new Personal Development course that examines the importance of showing initiative to move forward in our professional and personal lives.  Overcoming obstacles and excuses to seize an opportunity will build self-esteem and the confidence of others.

[/et_pb_toggle][et_pb_toggle title=”Telephone Etiquette” _builder_version=”4.16″ global_colors_info=”{}”]

Through our Telephone Etiquette workshop your participants will learn the skills to increase productivity and improve performance. This will produce a positive environment throughout your business and influence the organization as a whole. Recognizing the different skills used between inbound and outbound calls along with knowledge on how to deal with rude or angry callers makes this workshop a great investment.

[/et_pb_toggle][et_pb_toggle title=”Time Management” _builder_version=”4.16″ global_colors_info=”{}”]

The Time Management workshop will cover strategies to help participants learn these crucial strategies. Your participants will be given a skill set that includes personal motivation, delegation skills, organization tools, and crisis management. We”ll cover all this and more during this workshop

[/et_pb_toggle][et_pb_toggle title=”Top 10 Sales Secrets” _builder_version=”4.16″ global_colors_info=”{}”]

Top 10 Sales Secrets is a new sales and marketing course that explores best practices used by successful sales people. No one is born a great sales person.  But anyone can learn the skills to sell effectively. Help your participants discover the the secrets to becoming a great sales person today!

[/et_pb_toggle][et_pb_toggle title=”Trade Show Staff Training” _builder_version=”4.16″ global_colors_info=”{}”]

Make sure your staff has the right tools to succeed with our Trade Show Staff Training course. A successful trade show will benefit your company on many levels. The most basic statistic is that it can cost half as much to close a sale made to a trade show lead as to one obtained through all other means. Get your staff trained and get to that trade show!

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Tweak the topics above, deleting sections you don’t need, adding custom content related to your company, or your specific requirements.

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Combine Sales and Marketing Courses with Business Skills, Workplace Safety, and Custom Courses from Dupont Learning

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Dupont Learning has over 400 Workplace Safety courses and over 100 Business Skills courses that are available. We can also create cutom e-learning courses from scratch. Finally, we can also host your courses on our eLearnepot.com LMS.

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Tell us about your project …

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Contact Dupont Learning to tell us about your project and about the Sales and Marketing Courses that would fit your sales team.

203-27208511

tomd@dupontlearning.com

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